Frequently Asked Questions

Frequently Asked Questions

How to check the balance of your gift card?

Select the gift card's retailer name or type in the retailer's name in the search bar and check the available balance check options. Some retailers may support phone, online, and in-store balance check options, but some retailers may not have all options:


  • You check the balance online on the retailer's website by entering your gift card number or code and, if applicable, the PIN or access code or security code located on the back or front of the card.

  • You can your gift card balance by calling their toll-free phone number located on the card

  • By hand over your gift card to customer service in person at their stores, and they will scan the card and tell you your card balance

  • Check the balance of your gift card at the bottom of the receipt after using the gift card/ gift certificate for your purchases.


If you don't see the retailer name you are interested in or incorrect balance check information, please let us know!

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